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Managed IT Services

Stop paying for IT only after something breaks. Our managed IT service keeps your Adelaide business running: proactive endpoint management across every laptop and desktop (Microsoft Intune where applicable), continuous patching, 24/7 monitoring with Huntress-backed security, asset management, and unlimited phone triage with a real local technician. Transparent per-user or per-device pricing, quoted upfront — no offshore call centres.

/ What's included
  • Endpoint management — every staff laptop and desktop patched, secured, documented
  • Ongoing monitoring & support — issues caught before they become outages
  • Microsoft 365 administration and user on/off-boarding
  • Backup management with regular restore testing
  • Vendor management — we deal with your ISP, software and hardware suppliers
  • Transparent per-user or per-device pricing — quoted upfront, no surprises
/ Frequently asked — Managed IT Services

What does managed IT actually include?

Everything a small business needs to keep running: endpoint management (every laptop and desktop patched, secured and documented), Microsoft 365 administration, backup management with restore testing, security monitoring, user on/off-boarding, and unlimited phone triage. You get one local team accountable for the whole stack instead of five vendors pointing at each other.

How is your managed IT priced?

Transparent per-user or per-device pricing, quoted upfront before you commit — no mystery time blocks or surprise invoices. We'll walk you through exactly what's included (endpoint management, monitoring, patching, support) and what it costs, so you can budget IT as a predictable monthly line item.

We're a small team — are we too small for managed IT?

No. Our sweet spot is Adelaide businesses from 3 to 50 staff. At that size you can't justify an internal IT hire, but downtime and a security incident hurt more than they would a corporate. Managed IT at this scale usually costs less than one day of an outage.

What happens when something breaks?

Call us and a real local technician answers — no offshore call centre, no ticket black hole. Most issues we resolve remotely the same day; when hands-on is needed, we come to your Adelaide premises. Priority response for managed clients is part of the agreement.