Managed IT Services
Stop paying for IT only after something breaks. Our managed IT service keeps your Adelaide business running: proactive endpoint management across every laptop and desktop (Microsoft Intune where applicable), continuous patching, 24/7 monitoring with Huntress-backed security, asset management, and unlimited phone triage with a real local technician. Pricing is discussed and negotiated as part of your agreement — no offshore call centres.
- Endpoint management — every staff laptop and desktop patched, secured, documented
- Ongoing monitoring & support — issues caught before they become outages
- Microsoft 365 administration and user on/off-boarding
- Backup management with regular restore testing
- Vendor management — we deal with your ISP, software and hardware suppliers
- Pricing discussed and negotiated to fit your business — no surprises
What does managed IT actually include?
Everything a small business needs to keep running: endpoint management (every laptop and desktop patched, secured and documented), Microsoft 365 administration, backup management with restore testing, security monitoring, user on/off-boarding, and unlimited phone triage. You get one local team accountable for the whole stack instead of five vendors pointing at each other.
How is your managed IT priced?
Managed services (MSP) pricing is discussed and negotiated as part of your agreement — tailored to your team size, systems and level of cover, with no mystery time blocks or surprise invoices. We'll walk you through exactly what's included (endpoint management, monitoring, patching, support) so you can budget IT as a predictable monthly line item. Standard ad-hoc visit rates are on our Pricing page.
We're a small team — are we too small for managed IT?
No. Our sweet spot is Adelaide businesses from 1 to 50 staff. At that size you can't justify an internal IT hire, but downtime and a security incident hurt more than they would a corporate. Managed IT at this scale usually costs less than one day of an outage.
What happens when something breaks?
Call us and a real local technician answers — no offshore call centre, no ticket black hole. Most issues we resolve remotely the same day; when hands-on is needed, we come to your Adelaide premises. Priority response for managed clients is part of the agreement.
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