Three ways to
work with us.
Every business has different technology requirements, which is why we offer flexible support options rather than a one-size-fits-all solution. Whether you need occasional assistance, fully managed IT services or additional support for your existing IT team, we tailor a solution to suit your business — and act as a long-term technology partner, not just a number you call when something breaks.
We don't publish fixed pricing — every organisation's environment and security needs are different. After an initial discussion we'll recommend the right option and quote it transparently.
Ad Hoc IT Support
Ideal for businesses that only require IT assistance when needed. Call us when something breaks or you need a hand — we respond fast, fix it properly, and you only pay for the work you receive.
- No ongoing contracts
- Remote and onsite support
- Fast response to technical issues
- Flexible, pay-as-needed support
- Ideal for businesses without a dedicated IT provider
Best suited to: businesses looking for reliable IT support without a managed service agreement.
Managed IT Services
A proactive IT partnership designed to keep your business secure, productive and running smoothly. Rather than waiting for problems to occur, we continuously manage and maintain your IT environment to help prevent issues before they impact your business.
- Proactive monitoring and maintenance
- Microsoft 365 deployment and management
- Microsoft 365 security and administration
- Check Point firewall management
- Huntress Managed EDR
- Email security and spam protection
- Device and endpoint management
- Patch management
- Cybersecurity monitoring
- Regular system health checks
- Help desk support
- Strategic IT advice and planning
Best suited to: businesses seeking a proactive IT partner to manage and protect their technology.
Co-Managed IT Services
Already have an internal IT team or existing IT provider? Our Co-Managed IT Services allow us to work alongside your existing resources — providing additional expertise, specialist cybersecurity knowledge and engineering support whenever required.
- Collaboration with your internal IT team
- Specialist technical expertise
- Microsoft 365 consulting and administration
- Check Point firewall expertise
- Huntress Managed EDR
- Project implementation and migrations
- Escalation support
- Holiday and leave cover
- Additional engineering resources
- Strategic IT consulting
Best suited to: businesses that want to strengthen their existing IT capabilities without replacing their current IT team.
Which option fits your business?
| Ad Hoc IT Support | Managed IT Services | Co-Managed IT Services | |
|---|---|---|---|
| Ongoing agreement | |||
| Remote & onsite support | |||
| Proactive monitoring & maintenance | Shared with your team | ||
| Microsoft 365 management & security | On request | ||
| Check Point firewall management | On request | ||
| Huntress Managed EDR | |||
| Patch & endpoint management | Shared with your team | ||
| Help desk support | Pay-as-needed | Escalation support | |
| Works alongside internal IT | |||
| Project & migration resources | Quoted per project | ||
| Strategic IT advice | |||
| Best for | Occasional support, no agreement | A proactive IT partner end-to-end | Strengthening an existing IT team |
Which option fits your business?
How many staff use computers in your business?
Not sure which option fits? Let's talk.
Every business is unique. After discussing your requirements, we'll recommend the support option that best aligns with your business goals, technology environment and security needs — whether that's occasional assistance, a fully managed IT solution, or specialist support alongside your existing team.
Free initial discussion — we'll tell you honestly which option you actually need.