Data Recovery

If the failure is logical — corrupt partition, formatted-by-accident drive, file-system damage, controller failure, accidentally deleted files, emptied recycle bin — usually yes, and often same-day on-site. If the drive is physically damaged (mechanical clicking, dropped, smashed) we honestly tell you that's a clean-room specialist job, refer you to one, and don't charge you for the assessment.

We give a fixed upfront price after we see the drive — typically $199 to $499 for logical recovery from laptop HDDs, SSDs, external USB drives or SD cards. No fix · no fee: if we can't recover your data, you don't pay. Physical-damage recovery via clean-room partners is quoted separately and is typically several times higher.

Yes — every technician is police-checked and signs a confidentiality clause. We don't browse your files. The recovered data is copied straight to a destination drive you supply (or one we sell you new), the working copy is securely wiped, and we never retain a backup of your content.

Logical recovery from a single failed laptop drive or external USB: typically same day, often within 2–4 hours of starting. Larger drives or heavily fragmented file systems can run overnight. We give you a realistic time-to-recovery estimate before starting.

Easy Payment Onsite — EFTPOS or cash payment upon job completion. You only pay once the work is done — after we've fixed the problem, walked you through what happened, and you're happy with the result.