Anti-Scamming & Cyber Awareness

Disconnect the device from the internet, power it off, and call us on 1800 836 390 immediately. Don't use that computer or phone again until we've checked it. Time matters — every minute the device stays online lets the scammer continue. We do free over-the-phone triage for confirmed scam victims and can usually attend same-day.

Yes — it's the core of what we do. We sit down at the kitchen table, in plain English, run through real examples (Microsoft Support calls, ATO scams, fake bank texts, romance scams, gift-card cons), and lock down devices to make following through on a scam genuinely difficult. Families regularly book us for parents and grandparents.

Yes. We run a forensic check for remote-access tools (AnyDesk, TeamViewer, UltraViewer, etc.), persistence mechanisms, modified browser sessions, planted email rules and unauthorised browser extensions. If anything is found we remove it on-site and lock down everywhere the device was logged into.

We help you set up call-filtering on iPhone, Android, and landline/VoIP services, register your number on the Do Not Call register, and configure your bank, email and Centrelink accounts so they never act on a phone call alone. Doesn't kill every scam call, but cuts the volume dramatically.