Email Solutions

Usually yes — provided you still have access to your recovery phone, recovery email or some prior login on another device. We walk through the official provider recovery (Microsoft, Google, Apple) on-site so you stay in control of the account at every step. If the account is fully compromised, we coordinate the formal recovery and lock down everywhere it had been used.

Yes — across Microsoft 365, Google Workspace, or your existing hosting provider. We handle the DNS records (MX, SPF, DKIM, DMARC) so your emails actually arrive and don't land in spam, and we configure it on every device you use: Outlook, Apple Mail on iPhone/iPad/Mac, Gmail apps.

Almost always a DNS issue — missing or misconfigured SPF, DKIM or DMARC records. We audit the records on-site, fix what's broken, and verify deliverability with a test send to multiple providers. Most spam-deliverability issues we resolve in a single visit.

Yes, and this is urgent — call us first on 1800 836 390. We force a password reset everywhere, kick out all existing logged-in sessions, turn on multi-factor authentication, review the mailbox forwarding rules attackers love to plant, and audit what other accounts share that password. Free over-the-phone triage if you've just been compromised.

Easy Payment Onsite — EFTPOS or cash payment upon job completion. You only pay once the work is done — after we've fixed the problem, walked you through what happened, and you're happy with the result.