5.0 on Google
Joe F.“I have used Tom's services for over 10 years and he has alwa…”Bam Bam“I have been using Tom for my small business tech for some ye…”Sonia G.“Tom has helped us with many computer issues over the years a…”Verna R.“Tom arrived after hours to fix my printer. It hadn't talked…”Tragic Clipz“Excellent service by Tom helping us sort out our issue with…”Joe F.“I have used Tom's services for over 10 years and he has alwa…”Bam Bam“I have been using Tom for my small business tech for some ye…”Sonia G.“Tom has helped us with many computer issues over the years a…”Verna R.“Tom arrived after hours to fix my printer. It hadn't talked…”Tragic Clipz“Excellent service by Tom helping us sort out our issue with…”
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Tech Support

A real human who answers the phone, comes to your door, and explains what's actually going on. We support the whole stack: Windows PCs, Macs, iPhones, iPads, Android phones (Samsung Galaxy, Google Pixel, Motorola, OPPO), Android tablets, Apple Watches, smartwatches and connected devices. No call centres, no scripts, no overseas remote takeovers.

/ What's included
  • On-site visits across the Adelaide metro
  • iPhone & iPad setup, configuration and hands-on help
  • Android phone & tablet setup, configuration & optimisation
  • Apple Watch & smartwatch pairing, syncing, and setup
  • Data transfers — iPhone-to-iPhone, iPhone-to-Android, Android-to-Android
  • Google Drive / Google Photos / iCloud backup configuration
  • Printer setup & troubleshooting — wireless, USB and network printers
  • Remote support for quick fixes — no visit needed
  • New computer setup & data transfer from your old machine
  • Senior-friendly, jargon-free explanations
  • Police-checked, family-safe technicians
/ Frequently asked — Tech Support

Do you support both Apple and Android devices?

Yes — iPhone, iPad, MacBook, iMac, Apple Watch on the Apple side; Samsung Galaxy, Google Pixel, Motorola, OPPO and Android tablets on the Android side. We also pair smart watches, set up Google Drive / iCloud backups, migrate between iOS and Android, and handle the Apple-Watch-to-iPhone re-pairing that nobody likes doing alone.

Will you come to my house, or is it remote support only?

Both. The bulk of our work is on-site visits to Adelaide homes and small businesses — a real, police-checked technician at your door, Mon–Sat 9am–7pm. For quick fixes (password resets, simple setup questions) we'll do free phone or screen-share help so you don't pay for a visit you didn't need.

Is your tech support senior-friendly?

It's one of the things we're known for. No jargon, no scripts, no rushing. We sit down, explain what's happening in plain English, write things down on paper if it helps, and never make anyone feel silly for asking the same question twice. Many of our regulars are over 70.

Can you help me move data from my old phone to a new one?

Yes — iPhone-to-iPhone, Android-to-Android, iPhone-to-Android and Android-to-iPhone. We move photos, contacts, messages (where possible), WhatsApp history, banking app re-logins and 2FA reset. You watch us do it, so nothing leaves your sight.

How do I pay for the job?

Easy Payment Onsite — EFTPOS or cash payment upon job completion. You only pay once the work is done — after we've fixed the problem, walked you through what happened, and you're happy with the result.